Privacy Policy

Ameefar Energy Africa ("Ameefar," "we," "us," or "our") respects your privacy and is committed to protecting the personal and corporate data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our B2B marketplace platform (the "Platform") or use our services.

Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal and business information as described in this Privacy Policy.

1. Information We Collect

To operate a secure B2B marketplace and enforce our Trust Protocol, we collect the following types of information:

1.1 Personal and Business Information Provided by You

• Account Data: Name, email address, phone number, job title, and password when you register.
• Business/KYC Verification Data: Company name, registration documents, tax/VAT numbers, facility locations, and details of directors/beneficial owners required for our rigorous background checks and facility audits.
• Transaction Data: Information related to your buy requests, sell offers, negotiations, and contracts.
• Financial Data: Bank account details, wallet addresses, or other financial information required to facilitate our payment processing via Paystack.

1.2 Information Collected Automatically

• Usage Data: Information about how you interact with the Platform, including log data, IP addresses, browser types, timestamps, and the pages you visit.
• Device Data: Information about the device you use to access our Platform, including hardware models, operating systems, and unique device identifiers.
• Cookies & Tracking: We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Platform Operations: To provide, maintain, and improve the Platform, including account creation, authentication, and matchmaking between buyers and sellers.
• Trust & Verification: To perform mandatory KYC (Know Your Customer) and KYB (Know Your Business) checks, verify facility audits, and prevent fraud.
• Transaction Fulfillment: To facilitate the African Trade Protection Protocol, process payments securely, and coordinate independent pre-shipment inspections.
• Communication: To send administrative information, transaction updates, alerts (e.g., Daily Listing Digests), and respond to customer service inquiries.
• Analytics & Improvements: To monitor and analyze trends, usage, and activities to improve our services and user interface.
• Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal or business data to third parties. We may share your information in the following circumstances:

• With Other Users: To facilitate a trade, we share necessary business profile information between a buyer and a seller once a negotiation or contract is initiated.
• Service Providers: We share information with trusted third-party vendors who assist us in operating our Platform, such as KYC verification agencies, independent inspection firms, payment processors (e.g., Paystack), and cloud hosting providers (e.g., AWS).
• Legal and Regulatory Authorities: We may disclose your information if required to do so by law, in response to a subpoena or court order, or to cooperate with law enforcement and regulatory agencies.
• Business Transfers: If Ameefar is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

The security of your data is critical to our African Trade Protection Protocol. We implement robust, industry-standard technical and organizational measures to protect your personal and financial information against unauthorized access, destruction, loss, alteration, or misuse.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal and business information for as long as your account is active or as needed to provide you with our services. If you close your account, we will retain your data only as long as necessary to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.

6. Your Data Rights

Depending on your jurisdiction (e.g., GDPR, CCPA, or applicable African data protection laws), you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and regulatory retention requirements.
• Objection/Restriction: Object to or request the restriction of processing your data in certain circumstances.

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

7. International Data Transfers

As a global marketplace connecting buyers with African suppliers, your information may be transferred to, stored, and processed in countries other than your own. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data during these transfers in compliance with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date."

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact our Data Protection Officer at:

• Email: pascal@ameefarenergy.com
• Address: No. 9 Ecuador Street, Agbogba Assemblies. GE.164.1559 Accra Ghana